Frequently Asked Questions

NavPrana Organics is a pure and organic food company dedicated to bringing traditionally prepared, chemical-free food products to Indian households. Our mission is to revive authentic food preparation methods and make pure, unadulterated food accessible to everyone. Ghee is our first product, and we are expanding into other organic food categories.

Three things set us apart: (1) Traditional Methods — we use time-honoured preparation techniques like the Bilona method for ghee, not industrial shortcuts. (2) Purity Guarantee — our products contain zero preservatives, additives, or artificial ingredients. (3) Source Transparency — we work directly with trusted farmers and can trace every product back to its source.

Yes, our products meet rigorous quality standards. We maintain FSSAI certification and follow organic food preparation practices. We also provide lab test certificates on request, so you can verify the purity of every product yourself.

Because we believe in Food should be pure, Processes should be traditional , Health should be natural, NavPrana stands for New Life Energy through real food.

Absolutely! NavPrana is an organic food company, and ghee is just the beginning. We're working on expanding into other pure food categories — cold-pressed oils, traditional spices, honey, and more. Subscribe to our newsletter to be the first to know about new launches.

Bilona ghee is made using the traditional hand-churning method. Fresh curd is churned to extract butter (makhan), which is then slow-heated on a low flame to produce ghee. Unlike industrial ghee that uses cream-separation machines, the Bilona method preserves natural nutrients, aroma, and medicinal properties — resulting in a richer taste, golden colour, and grainy texture.

Yes, 100% pure with no additives, preservatives, or vegetable fats. You can verify with simple home tests: the Pan Test (pure ghee melts immediately and turns dark brown), the Palm Test (melts quickly from body heat), and the Iodine Test (no colour change with iodine). We also provide lab certificates on request.

Our ghee has a shelf life of 12 months when stored properly in a cool, dry place away from sunlight. Always use a clean, dry spoon. Once opened, best consumed within 3-4 months for optimal freshness.

Yes! During clarification, milk solids containing lactose and casein are completely removed. Pure ghee is virtually lactose-free and casein-free, making it safe for most people with dairy sensitivities. However, those with severe dairy allergies should consult their doctor.

Organic food is grown and prepared without synthetic pesticides, chemical fertilizers, or artificial additives. Studies show organic food contains higher levels of antioxidants and essential nutrients. By choosing organic, you reduce exposure to harmful chemicals, support sustainable farming, and get food that tastes better and nourishes better.

Pure desi ghee is rich in fat-soluble vitamins A, D, E, and K. It supports digestive health through butyric acid, boosts immunity, enhances brain function, has anti-inflammatory properties, and has the highest smoke point (~250°C) making it the safest fat for Indian cooking.

For most healthy adults, 1-2 tablespoons (15-30ml) per day provides essential fatty acids and vitamins without excessive calories. Start with 1 teaspoon and gradually increase. Athletes and active individuals can consume slightly more.

Moderate consumption of pure desi ghee does not raise bad cholesterol. Ghee contains CLA (Conjugated Linoleic Acid) which may reduce bad cholesterol (LDL) and increase good cholesterol (HDL). The key is moderation — 1-2 tablespoons daily as part of a balanced diet.

Metro cities: 4-7 business days. Tier 1 cities: 4-7 days. Tier 2 cities: 5-8 days. Remote areas: 7-10 days. Orders placed before 2 PM are processed same day.

Yes! Free shipping on all orders above ₹999 across India. For orders below ₹999, a nominal shipping charge of ₹49-99 applies depending on location.

7-day return window from delivery date for unopened products in original packaging. Damaged or defective products are replaced for free or fully refunded — contact us within 48 hours with photos. Refunds processed within 5-7 business days.

Currently we ship within India only. International shipping is coming soon — subscribe to our newsletter to be notified when it launches.